Cognysync 360 accelerates document processing across the complete sales order-to-cash receipt cycle.
Reduces days sales outstanding (DSO) for faster customer payment receipts.
Business Challenges
- Reactive versus proactive actions due to lack of real-time status & information
- Lengthened collection times due to inefficient handling of requests for validation & verification
- Duplicated document creation and storage
- Lowered productivity due to wait times for information spread across multiple departments
- Extra time/costs in assembling sets of related documents to satisfy customer inquiries
Cognysync Business Value
- 360 view of all documents related to a given Sales Order and Customer Billings
- Content Enabled Order Processes Improve User Efficiency
- Reduce Cost Per Order Processed
- Future Flexible For Continued Process Improvement
- Content centrally stored in MS SharePoint/O365 or SAP ArchiveLink ECMs
- Quick ROI realized In Just Weeks
Want to know more about 360° Digital Content Workplaces?
Manage, Access, Process, Discover
360° correlation & management for Sales Order-to-Payment Receipt
Cognysync 360 for Order-to-Cash Provides
- End to end information, content and process management across all concerned departments
- Complements accounts receivable by keeping them up-to-date through seamless content integration
- Faster Customer responsiveness to requests for verifications and validations
- Correlated Content Management using SharePoint, O365 or ArchiveLink enabled ECMs’
Manage, Access, Process, Discover
Smart Content Workplaces bring together all phases of the Order-to-Cash cycle in a single view
Combines Finance, Sales & Master Data so all related documents are one click away
- Contract Related Documents
- Order Processing & Fulfillment
- Proof of Delivery & Receipt
- Billing Documents
- Credit & Collections
- Dispute Resolutions
- Payments
Manage, Access, Process, Discover
Smart Content Processing for continuous process improvement opportunities across the Order-to-Cash cycle
Contract Management
- Streamline request, creation, authoring and approval processes
- Distribute contracts to customers for review, approval, and signature
Order Processing & Fulfillment
- Store and automatically route order documents for review
Proof of Delivery & Receipt
- Capture & access signed proof of delivery documents anytime, anyplace
Billing
- Store, distribute and recall customer invoice documents instantly
Credit & Collections
- View invoice aging dashboards across all departments involved
Dispute Resolution
- Capture and distribute correspondences and notes
Payment Processing
- Validate captured information automatically
- Create and save Imaged checks and deposits
Manage, Access, Process, Discover
Smart Provisioning of Order-to-Cash Documents and Data
Advanced, business data based search returns filtered document sets with all needed contextual data.
Begin the Search at ANY point in the Order-to-Cash Cycle
- Contract
- Order
- Billing
- Disputes
- Credit & Collections
- Dispute Resolutions
- Collections/Payment
Manage, Access, Process, Discover
Order-to-Cash “In-Process” Content from a 360° Digital Workplace
Functionality Not Supported In Standard SAP
- View all Order-to-Cash documents in a single Content View
- All related content, One-click away
- Single content-intuitive Workplace screen
- Hierarchical Folder view versus flat attachment list
- Cross referenced with contextual business data
- Filtered document search via business data
- Attach, View & Work from SAP & SharePoint/O365 content centers
Extended Process Efficiencies
- Eliminate 20+ SAP Screen jumps with 1 workplace view
- Add more documents, content, notes that everyone can see instantly
- Approve and/or route for action
- Revise documents, maintain versions
- View document histories
- Bulk print, download document
- Add process improving activities over time